Refund Policy

At AATHIFPAY , we strive to provide exceptional service to our valued customers. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:

Refund Eligibility:

Refund Overpayment: If you've accidentally made a duplicate payment or overpaid for our services, we will issue a refund for the excess amount. Service Disruption: If our services are unavailable for an extended period, resulting in the inability to access or utilize our platform, you may be eligible for a refund of the same.

Unauthorized Charges: If you identify unauthorized charges on your account, please contact our customer support team immediately for assistance and potential refund eligibility.

Refund Request Process: To request a refund, please contact our customer support team via email or phone. You may be asked to provide relevant details such as your account information, transaction ID, and reason for the refund request.

Refund requests must be submitted within [3 Working days] from the date of the transaction.

Refund Approval:

All refund requests will be evaluated on a case-by-case basis. We reserve the right to deny refund requests that do not meet our eligibility criteria or are deemed to be fraudulent or abusive.

Refund Method: Approved refunds will be processed using the same payment method used for the original transaction.

Refunds will be issued promptly upon approval, but please allow [3 business days] for the refunded amount to reflect in your account.

Non-Refundable Items: Certain fees and charges may be non-refundable, such as processing fees, late payment fees, or penalties for policy violations. These will be clearly outlined at the time of purchase or in our terms of service.

Policy Updates: We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notification to customers.

Contact Us: If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team for assistance. Thank you for choosing AATHIFPAY. We appreciate your trust and strive to ensure your satisfaction with our services